Cafes, gastropubs and restaurants now, more than ever, need to pivot more of their operations and revenue lines online to cope with ‘living with COVID-19’. You need to create that new positive experience so your customers will want to come back again and again, while at the same time, reconcile this with the reality of trying to achieve profitability with less covers and more costs.
A mobile app can help you to do that and more.
Record customer details required for contact tracing
Customers can browse your menus before their visit or at their table on their mobile phone and read about any specials and offers available too.
Let your customers order from their tables and pay upfront too. For larger venues we connect with industry providers that are integrated with your EPOS systems. We also build custom food order capabilities for small venues.
Save hours taking bookings over the phone and let your customers manage their own reservations. We can connect with your Open Table, Res Diary or other industry platforms. We can also recommend cost effective alternatives.
Sell branded coffee cups, t-shirts and more in a custom e-shop on your app. Customers can pay securely online via Paypal or Stripe.
Boost your revenues with gift vouchers.
Let your customers earn small rewards and 'stamp' their mobile app card (scan a QR code) on each visit
Users are prompted to leave a review (Google & Facebook) after engaging with the app a number of times. Industry stats prove that increases in positive reviews result in increased business.
Build your mailing list to promote offers /nurture online sales. Your ‘VIP list’ captures client contact info (with their permission) and can be Integrated into your Mail Chimp or other industry contact database (other options available on request).
This is like a mini feed in your app for customers to share pictures and make comments - (have a monthly competition to win something and feature on your social media too).
The back end of your app platform is a marketing tool to communicate push message notifications to all or bespoke to one of your customers at a time
Your app can also feature items including 'about us' - 'click to call' – ‘directions’– ‘opening hours’ - ‘services’ –‘staff bios’ as well as connecting to your social media platforms and your existing website.